Terms of Service

Last updated: August 2026

These Terms of Service ("Terms") govern your use of themaplewaffle.in and your relationship with The Maple Waffle ("we", "us", "our") — including our company-owned stores, our network of franchise-owned stores, and our social media and marketing channels. By using our website or visiting our stores, you agree to these Terms.

Use of This Website

This website is provided for informational purposes — to share our menu, locations, brand story, and franchise opportunity. You agree not to misuse the website, attempt to access it through unauthorised means, copy or scrape content for commercial use, or use it in any way that could harm The Maple Waffle or its users.

Company-Owned & Franchise-Owned Stores

The Maple Waffle operates a mix of company-owned stores and independently owned-and-operated franchise stores. Franchise stores are operated by independent business owners under a franchise agreement with us. While we set brand, quality, and menu standards across all stores, day-to-day operations, staffing, and local decisions at franchise locations are managed by the respective franchisee. Menu availability, pricing, and hours may vary slightly by store.

Franchise Enquiries

Submitting a franchise enquiry through this website does not guarantee approval, allotment of territory, or entry into a franchise agreement. Any investment figures, revenue ranges, or ROI estimates shown on this website (including on the Franchise page) are indicative and based on general averages — actual results vary by location, market conditions, and operator performance, and are not a guarantee of future earnings. A formal franchise agreement, if offered, will set out the final commercial terms.

Orders & Delivery Partners

Orders placed through third-party delivery platforms (such as Zomato or Swiggy) are also subject to that platform's own terms of service. We are not responsible for delays, errors, or issues arising from the delivery platform itself, though we will always do our best to help resolve order issues involving our stores.

Marketing Communications

If you provide us your phone number or email — through a form, in-store sign-up, or an order — you consent to receiving marketing communications from us via SMS, WhatsApp, email, and similar channels, in line with our Privacy Policy. You can opt out at any time as described there.

Intellectual Property

The Maple Waffle name, logo, recipes, and brand materials are the property of The Maple Waffle and may not be copied, reproduced, or used without our written permission — except by authorised franchisees under a signed franchise agreement.

Third-Party Links

Our website may link to third-party sites (such as social media platforms or delivery apps). We are not responsible for the content, accuracy, or privacy practices of these external sites.

Limitation of Liability

To the fullest extent permitted by law, The Maple Waffle is not liable for any indirect, incidental, or consequential damages arising from your use of this website, our stores, or any franchise enquiry, beyond what is required under applicable Indian law.

Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Coimbatore.

Changes to These Terms

We may update these Terms from time to time. We'll update the "Last updated" date above when we do. Continued use of our website or services after changes means you accept the updated Terms.

Contact

For any questions about these Terms, email contact@themaplewaffle.in. The Maple Waffle is operated from Coimbatore, Tamil Nadu, India.